September 8th, 2023
New

We understand that sometimes, circumstances change, and you may need to initiate sales returns. Our system has got you covered, offering a hassle-free process for your convenience. Here's how it works:
Key Points For Sales Return
Multiple Sales Return for an Invoice:
You have the flexibility to perform multiple sales returns for a single invoice. However, it's important to note that the total sales return amount cannot exceed the total invoice amount.
Item-Level Sales Returns:
Sales returns are executed at the invoice item level. This means you can specify which item(s) on the invoice you want to return.
The sales return amount should be equal to or less than the original invoice amount for that specific item.
Refunding Excess Amount:
If the sales return amount results in an excess payment to be refunded, it will be credited to the client's E-wallet
This E-wallet amount can be utilized for future transactions or can be requested as a refund when needed.
Our goal is to make sales returns as straightforward and convenient as possible.
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