Differentiate Booked vs Waitlisted Clients on Kiosk App Check-in Screen

Currently, the Kiosk App displays all clients (both booked and waitlisted) under a single ‘All’ list on the check-in screen, without any visible differentiation. This creates confusion for front desk staff and instructors managing class attendance, as they cannot identify which clients have confirmed bookings versus those on the waitlist. Suggested Improvement: Introduce a clear visual indicator or a segmented view within the check-in list to distinguish: Booked Clients Waitlisted Clients Alternatively, add a filter option alongside ‘All’, ‘Checked In’, and ‘Pending’ to view ‘Booked Only’ and ‘Waitlisted Only’ lists.

Member App - Ability to transfer to another branch

Description: Members with single-club access memberships often need to transfer their membership to another club due to relocation or changing preferences. While the backend currently allows manual membership transfers across clubs, this capability is not available to members within the mobile app. Feature Requirement: Allow members to initiate a request to transfer their active membership from one club to another directly through the mobile app. Display current home club to the member Provide option to request transfer to another available location Allow clubs to approve or auto-approve transfers (configurable) Notify member and staff on status

Invite / Refer a friend

- The members can invite/refer a friend to visit the club for a day or 3, free! - Meaning members would be able to share a link with their friends through the app, the friend will have to register to get a access for the days we configure/allow.

good

Photo sync

Hi, I suggest syncing photos from Fitness Force to Biostar.

Check-in Feature Enhancement (Club hub Replacement)

Check-In feature and report enhancements below: Filter for Non-Home Club Profiles: Request to include a filter to easily identify profiles that do not belong to the current club. Guest & Total Visit Count: Similar to ClubHub, the request is to show both guest and total visit numbers at the bottom of the report. All Clubs Selection Option - Check-in Report: Add an "All Clubs" selection in the Check-In report for centralized access across clubs. Time-Based Filtering: Include filters to narrow down check-ins by time in both the Check-In report and the "Today's Check-In" tab.

Recurring Subscription Report For Drop-offs / Cancelled Members

Recurring Subscription Report - To map data for members dropping off from recurring memberships in consecutive months for analysis. List of recurring members Monthly occurrence of each membership Count of occurrences per member

Recurring Subscription Cancellation Window

After completing the Contract or before the next billing cycle the members cancellation needs to be restricted to before 72 hours.

opportunity win/lost not working

Even if i drag an opportunity to win/lost, the opportunity is still showing in the pipeline

Partial Freeze Option in Recurring Membership

Currently, we have the option to freeze recurring memberships, but it applies only to a full billing cycle. We’d like to request an enhancement that allows freezing for a shorter duration, such as 1 or 2 weeks, based on member requirements.

Push Notification on Member App

Push notification (while booking, and cancel the booking) freezing period is going to finish Inactive members (not attended the club in 2-weeks)

IP Restrictions

Staff can only login from Gym IP address else it should be restricted

Privilege Partner Section to be shown in Member App

Privilege Partners Section Separate Tab for each group - Dine In, Health, Beauty, adventure, etc. In each tab, will add list of partners with their discount and while they clicking the tab & It will direct to the partners website or provided link.,

Push Notification for Restriction lifted > Access blocked for Noshow

Members should get notified on App when restriction is lifted which was blocked for Noshow

Repeat trial limitation

Trial (guest pass) came today then next trial can be done only after 6months only - guest pass utilized already

Send whatsapp from Member App to Gym Support

App should have whatsapp where member can send whatsapp from app which will directly go to customer support of gym

Member App - Single Login - Auto Logout

One member one login - App should auto logout from old device once logged in new device

Change of client rep history

Email, SMS & Watsapp drafting space currently appears too small

Drafting space currently appears too small, making it difficult to view the drafted message properly. It would be helpful if this space could be increased for a better user experience.

client checkin report errors

Can’t export list, can’t save filter error on every step